ACTIVATION CODE

CNC USB Controller Software

ACTIVATION CODE

Postby agigeo » 11 Apr 2014, 18:52

Dear sirs ,
Before a month , i bought a usb interface cnc controler from e-bay DIY .
As i am very new in hobby cnc, i try to use usb programs to see whitch is
the best for me and my computers 'with out serial ports'.
I purchase today for about 86eur the Planet Usb Software witch is the only
best i thing.I test it in Evaluation mode and is working good for XYZ but with
limits on about 25 commands g-code.
As i see TODAY in your first home page my board is the Last on FAKE boards
China photoes List ,Realy i didnt Know this.
Now What we can do (i didnt mean money back).
how i get the activation key from you?
===============================================================
here is what i see when i connect the driver board:
MUWB-xxxx-xxxx-CWJG SERIAL 030784
================================================================
Here is what i see on start up first page box
software 2.10.1307.3101
hw 2013.03.31
sn 30784 DIY
===================================================================
regards
George Agiades Comp.Atomat. Eng
agigeo
 
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Location: ATHENS GREECE
Controller: DIY Mk1

Re: ACTIVATION CODE

Postby Andrej » 13 Apr 2014, 08:17

I've send you an email. Check your spam folder.
Andrej
 
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Re: ACTIVATION CODE

Postby Jevgenijs » 05 May 2014, 20:45

I have same problem... Please give me registration code too.... My activation code: MUUY-xxxx-xxxx-FPLO Serial: 057770
Jevgenijs
 
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Re: ACTIVATION CODE

Postby Support » 06 May 2014, 08:07

License is not free.
You can purchase it at our web shop: http://www.planet-cnc.com/index.php?page=shop
Support
 
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Re: ACTIVATION CODE

Postby Jevgenijs » 06 May 2014, 14:30

And for what I paid on e-bay? I have a key, only it doesn't match an activation code and serial number in the program... In program i have: MUUY-xxxx-xxxx-FPLO Serial: 057770 But in my CD MUAX-xxxx-xxxx-CIRS
BHxLn1e1JAcgkvqf2khh/+ZjetlJ5rN_________zvWEFUYzoM+ETI9gNy+lvO_______ceVknnuWG09R+Qiw==
Jevgenijs
 
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Re: ACTIVATION CODE

Postby Support » 07 May 2014, 07:06

You bought Chinese counterfeit product on e-bay.
And now you want more free stuff from us?
Contact your seller on ebay and deal with him.
Product that you bought is not ours and we will not support this.
Support
 
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Re: ACTIVATION CODE

Postby Jevgenijs » 07 May 2014, 18:07

thanks
Jevgenijs
 
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Re: ACTIVATION CODE

Postby jarekp » 21 May 2014, 16:56

I too purchased this CNC USB board on Ebay, before I even heard anything of this Planet CNC project.
I purchased it, as it was advertised as a USB replacement for the Parallel Port breakout box for Mach3.
I don't want to have to use LPT, and I needed something USB to use with my Mach3.

I've realized it is not compatibile with Mach3, and in fact a completely independent concept,
only after I've received it.

Well, since I have it now, I thought I'd still give it a try, see what it is capable of.

But I have two questions for you:

- will I be able to purchase/register it with your license, to this board's S/N?
Or it still won't do?

questin 2:
- is it going to be good for use with my machine (Grizzly G0704 vertical mill)?, or I should not bother
and rather get the proper USB board that I can use with the Mach3?

thank you for the info,

jarek
jarekp
 
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Re: ACTIVATION CODE

Postby Support » 22 May 2014, 06:59

You have chinese counterfeit of our product.
http://forum.planet-cnc.com/viewtopic.php?f=2&t=520

If you want to look our original products please follow this link for our web shop:
http://www.planet-cnc.com/index.php?page=shop

1) Yes, you will able to register it with our license

2) It will work with your machine. Proper USB board? Many users think our controllers/software is better than Mach. But Mk2 or Mk3 will work much better than your Mk1 clone board.
Support
 
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Re: ACTIVATION CODE

Postby _null » 02 Aug 2014, 08:30

And i have some problem.
My controller change key:
before it be: MUHG-HVUH-WIGI-XEIX
and activation key: uoMnOMmFcSxPSpFxU5H+/7FWlrdj8Q3BtHeYbdz31xgcP3Cxt4udOmt+ZqHXovqbJoEj0nj8i/QqnpOv0OXfjQ==
(on CD from E-bay)

But now it be MUVC-YXPR-ViNF-OSVU
and serial: 034695

Please, help me.
(i'am not native english speaker)
_null
 
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Re: ACTIVATION CODE

Postby Support » 04 Aug 2014, 07:03

You have bought chinese counterfeit board:
http://forum.planet-cnc.com/viewtopic.php?f=2&t=520

You can purchase your license at our web shop:http://www.planet-cnc.com/index.php?page=shop
Support
 
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Re: ACTIVATION CODE

Postby brokingm » 25 Aug 2014, 01:38

Hi!

I purchased the software activation code from your website and I was curious how long it will take to receive the email with the Activation and Registration code.

-MB
brokingm
 
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Re: ACTIVATION CODE

Postby Support » 25 Aug 2014, 06:58

You received an e-mail regarding your license purchase on e-mail address: brokingm@gmail.com
Support
 
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Re: ACTIVATION CODE

Postby Bruneelrudi » 16 Sep 2014, 19:19

Dear sirs
some weeks ago, I bought a cnc contoler Board with usb on the internet.
the software cncusb was there.after update to the software the License was no longer usable (evaluation version)
After some searching on forums I have come to the conclusion that this is a chineese clone .
I'm totally new in the cnc world and my question to you guys is.What can I do to solve this problem.
how i get the activation key from you? il would pay for it no problem.
here is what i see when i connect the driver board
aktivation code controler board : MUEU-xxxx-xxxx-WWBT
serial :055497

regards

Bruneel Rudi Belgium
Bruneelrudi
 
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Re: ACTIVATION CODE

Postby Support » 17 Sep 2014, 06:25

License can be purchased at our web shop:
http://www.planet-cnc.com/index.php?page=shop
Support
 
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Re: ACTIVATION CODE

Postby Bruneelrudi » 17 Sep 2014, 20:20

Thanks for the quick support
Bruneelrudi
 
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Re: ACTIVATION CODE

Postby atom12 » 11 Feb 2015, 10:18

Hello everybody!
I have an chineese plug LTP-USB for connection to Mach3. If i purchase the licence from your site will it work with my device?
atom12
 
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Re: ACTIVATION CODE

Postby Support » 11 Feb 2015, 10:28

You probably have a chinese counterfeit of our product.
http://forum.planet-cnc.com/viewtopic.php?f=2&t=520

Controller would work only with our CNCUSB software.

Sometimes chinese controllers have broken bootloader and changes serial number once you update them.
You could update your controller and see which serial number will be displayed.

Could you take a picture of controller?
Support
 
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Re: ACTIVATION CODE

Postby atom12 » 11 Feb 2015, 11:24

I've uploaded the pictures of my device. You can see them by following links
atom12
 
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Re: ACTIVATION CODE

Postby Support » 11 Feb 2015, 12:00

Regarding problem: FAILED! (Unknown1):
Please contact us to support@planet-cnc.com

Install USB driver:
-Please follow this guide on CNC USB controller driver installation: http://www.planet-cnc.com/files/CNCUSBC ... Driver.zip

Update your controller:
http://www.planet-cnc.com/faq/firmware/

If you will be able to connect and update your controller then we will discuss license later. The main thing now is to see if your controller even communicates with the controller(that USB looks fishy).
Support
 
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Re: ACTIVATION CODE

Postby Bakha » 11 Feb 2015, 12:26

Support wrote: The main thing now is to see if your controller even communicates with the controller(that USB looks fishy).

I think he was joking, it's not a USB controller.
Bakha
 
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Re: ACTIVATION CODE

Postby atom12 » 11 Feb 2015, 13:03

If also i buy your controller, how long it will takes to deliver me it to Moscow? and i want to know a delivering price for that case
atom12
 
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Re: ACTIVATION CODE

Postby Support » 11 Feb 2015, 13:45

It depends on which shipping you would choose:

Standard shipping:
Around 10-20 days
Price would be 12EUR

Express:
Around 5 days or less
Price would be 60EUR
Support
 
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Re: ACTIVATION CODE

Postby iranautomat » 12 Jun 2015, 10:45

i buy a MK1 USBCNC Controller
activation code is : MUHX-xxxx-xxxx-WDHV
Serial :052217

i sent that too 8786987x@qq.com email too receive Registration Code 7 days ago , bud i dont receive any email from your support.
can you send me Reg code ?

thanks
MahdiSaberi
SSAABERI@GMAIL.com
iranautomat
 
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Re: ACTIVATION CODE

Postby m_code » 13 Jul 2015, 11:18

Hello all,

Thanks for nice USB CNC controller boards.

I just bought MK2/4 board (original one via eBay seller, advertised that it comes with Software key)
Seller said to get the key, contact Planet-cnc support.
I did not found any e-mail address to send this, so I put information here, if's that is OK ?

Controller board code
LUBK-xxxx-xxxx-XIYJ
(I sensored off middle codes, that seems to be the way here in forum)
Serial: 004805 MK2

Regards
Markku S.
m_code
 
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