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controller unit

PostPosted: 13 May 2017, 13:19
by richard1965
set everything up for my cnc machine but the spindle does not work can anyone help please.

Re: controller unit

PostPosted: 17 May 2017, 09:46
by Support
What controller do your use?
What spindle do you use?

Re: controller unit

PostPosted: 21 May 2017, 09:06
by richard1965
controller box is a sxcnc desktop drive model t65-dken
the spindle is a gdz-65-800a
the stepper motors work but the spindle does not work when i first got it it worked not sure how to get it started if you can help that will be graet

Re: controller unit

PostPosted: 24 May 2017, 14:07
by Support
Hi,

Many, many users got tricked into buying these machines/controllers. Now, while machine itself is pretty solid product, there is no mentioning that controller that is included is a fake.

Looks like you have one of Chinese counterfeit boards: viewtopic.php?f=2&t=520
We do not support these boards and therefore we cannot be responsible for any hardware or license malfunction.

These boards are based on our first Mk1 controller which is obsolete and is not supported.
Many of its features are outdated and there is no software/firmware development.
It has a small buffer and weak processor, which reflects on bad machine performance.

You can purchase original controller and/or license in our web shop:
http://planet-cnc.com/products/

At the end of the day we understand your struggle, you could not know what you are buying.